This hotel is obviously well managed. Everything was meticulous; the bedding was upgraded from the normal suites hotel. The rooms were well laid out and the hot breakfast was overseen by a helpful, friendly staff.
If you are looking for a mini-suite style accommodation, this place is perfect. Basketball hoop, pool, great ways to stay active while away from home. Breakfast available in the lobby. 4 days a week, there's a dinner as well--or put the kitchenette to use. You will be quite comfortable here!
The room is one of the cleanest and nicest I've seen. Good breakfast area as well. One of my favorite hotel rooms.
Our arrival started us on the right note. At the desk was Kim, who turned a frustrating issue caused by miscommunication during the brand's centralized reservations process into a pleasant surprise for me and my guests. Not only did Kim listen to our concerns but she solved them fast and graciously. We will return and hope Kim will greet us again.
Rooms could use some updating, other than that it was a very pleasurable experience. Just 10 min from downtown Portland and half the price.
Very friendly staff. Good food. The lady at tree front desk, with the short black hair, likes Snickers ice cream bars. "They're amazing."
What really sets this place apart, though, is the staff. They are helpful above and beyond my expectations. From the desk staff, to housekeeping, to the staff that sets up the buffet. I felt like I was a guest in someone's home. That's how hospitable and helpful everyone was. My family had to travel to Portland on an emergency. Being cared for by the staff the way they did meant so much to me. Thank you!
Homewood Suites By Hilton Portland is a US Lodging based in Scarborough, Maine. Homewood Suites By Hilton Portland is located at 200 Southborough Dr, Scarborough, ME 04074, USA.
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